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EMERGENCY:  Call or text at any time IDD + 1 + (520) 307-9576 
Contact UA International Emergency Support at this number as soon as possible for any of the following critical events:

  • Victim of a Violent Crime
  • Death of a UA Traveler
  • Life Threatening Injury/Illness
  • Missing Person
  • Security concerns due threats including (but not limited to): civil or political unrest, natural disaster, disease outbreak, or terrorism
Contact the appropriate insurance assistance (below) for immediate assistance.

An incident is considered a non-critical event that can be addressed with minimal UA support.

1.  Obtain medical assistance, if needed. 
2.  Contact UA International Emergency Support or:
                  UA Travelers- ACE Travel Assistance           Outside the US and Canada:        1 + (202) 659-7803
                  Organization:      State of Arizona                   Within the US and Canada:           1 + (800) 243-6124
                  Plan No:              01 AH 585
                  Policy No:            ADDN06564422
                 Study Abroad Participants-   GeoBlue          1 + (610) 254-8771

      Be prepared to provide the following information, if possible:
            -Caller's phone number, relationship to traveler
            -Traveler’s name, age, gender
            -Description of incident and traveler(s) condition(s)
            -Name, location, and phone number of hospital, if applicable
            -Name and contact information for treating physician, if applicable 

3.  Study Abroad programs and Field Trips- submit the online incident report and confirm report is received. 
     Employees- contact the home department as soon as possible and request that someone:
            -Call Risk Management Services at 520-621-1790
            -Complete an online Employee Injury Report/Non-Employee Incident Report, if applicable