EMERGENCY & INCIDENT INFORMATION
FOR EMERGENCY MEDICAL ASSISTANCE:
If you need immediate emergency medical assistance for yourself or someone else, please call local emergency services for support. To find the equivalent to "911" abroad, please refer to this U.S. State Department reference.
FOR EMERGENCIES RELATED TO THE FOLLOWING:
- Victim of a Crime
- Death of a UA Traveler
- Missing Person
- Unsafe Environment due to threats including (but not limited to): civil or political unrest, natural disaster, disease outbreak, or terrorism
Call or text the UA's security provider, Crisis 24, at any time, identifying yourself as a University of Arizona faculty, staff, or student in need of assistance:
- Call: +44 1202 937 401
- Text: +44 7766 556 078
FOR A NON-CRITICAL INCIDENT
An incident is considered a non-critical event that does not require emergency services or high-level University response. Please follow these steps:
1. Obtain medical assistance, if needed (insurance information below).
If your travel registration is in the UA International Travel Registry:
Insurance Carrier: Zurich Travel Assist
Phone: +1 647-775-9044 (if calling from outside the U.S. or Canada) / 844-593-8860 (if calling from within the U.S. or Canada)
When calling please identify yourself as an insured of Zurich in North America and have the following Information to have on-hand for the call:
Organization: State of Arizona
Policy No: GTU 3032184
If you are on a trip or program registered in UAbroad (UA Study Abroad)
For medical insurance questions and assistance:
Insurance Carrier: Zurich Travel Assist
Phone: +1 647-775-9044 (if calling from outside the U.S. or Canada) / 844-593-8860 (if calling from within the U.S. or Canada)
When calling please identify yourself as an insured of Zurich in North America and have the following Information to have on-hand for the call:
Organization: State of Arizona
Policy No: GTU 3032184
If you are on a trip or program registered in UAbroad (UA Study Abroad)
For medical insurance questions and assistance:
Carrier: GeoBlue Phone: +1 610-254-8771 (collect calls accepted)
For insurance carriers, be prepared to provide the following information, if possible:
- Caller's phone number, relationship to traveler
- Traveler’s name, age, gender
- Description of incident and traveler(s) condition(s)
- Name, location, and phone number of hospital, if applicable
- Name and contact information for treating physician, if applicable
- Description of incident and traveler(s) condition(s)
- Name, location, and phone number of hospital, if applicable
- Name and contact information for treating physician, if applicable
2. Contact (in the following order):
UA International Director, Jill Calderón +1 (520) 626-4931 jcaldero@arizona.edu
UA International Risk Analyst, Federico Guajardo, +1 (520) 621-1755 federicodg@arizona.edu
UA International Travel at +1 (520) 621-1063 / internationaltravel@arizona.edu
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For Study Abroad programs and Field Trips: submit the online incident report and confirm the report is received.